The terms of negotiation corresponding to the realization of online purchases, obey to the voluntary purchase of products available on the online portal www.drasandragarcia.com, which may be purchased according to the image and description corresponding to the brand, description and presentation mentioned for each published product. The choice of products made and confirmed by the order form and its respective payment, can not be reversed, the money object of the transaction can not be refunded.
The warranty of the products will be applied with a claim period not exceeding 30 calendar days from the date of delivery, the warranty criteria will be applied to products with unusual deterioration due to manufacturing defect.
This warranty will have a previous and strict analysis under the verification of good handling and optimal application of the instructions given on the label of each product.
Dr. Sandra Garcia is obliged to make product changes due to manufacturing defects, identified by the customer at the time of receipt of your order; the claim must be made within a maximum period of 24 business hours from the date of receipt of the product and without having made use of it; changes are not accepted under criteria of brand, description and presentation. Dr. Sandra Garcia agrees to assume the shipping costs from the customer’s origin to the internal dispatch center and the shipment of the product(s) that must be reshipped for error in initial dispatch; in turn, transportation to the internal dispatch center for return of products for warranty purposes will be assumed by the customer, the subsequent reshipment of the product(s) will be assumed by Dr. Sandra Garcia.
Privacy Policy
Dr. Sandra Garcia values her clients. We are committed to protecting your privacy and the information you provide to us. The purpose of this Privacy Policy is to explain how Dr. Sandra Garcia and its affiliates, contractors and partners (collectively, “Contributors”) collect, retain and use information that Dr. Sandra Garcia may collect when you visit our website. We use the information you provide to us to process your order and make your shopping experience with us as pleasant as possible. Dr. Sandra Garcia does not, and will not in the future, sell, trade or rent your e-mail address to any third party who is not a Contributor, except as expressly stated herein. Certain Contributors may share information Dr. Sandra Garcia collects with affiliates of the Company.
What information do we collect?
When you place an order, we only ask for the information necessary to process and ship your order. We need to know your name, email address, phone number, billing and shipping address(es), credit card number and expiration date. This allows us to fulfill and ship your order and provide you with order status information. Your physical address and email address may be collected for marketing purposes; in the event that you do not agree to receive promotional information, you may notify us at servicioalcliente@drasandragarcia.com and we will remove your information from our database. When placing an order by telephone or online, you may opt out of having your information used for marketing purposes. For security reasons, your credit card information will not be stored under your Dr. Sandra Garcia account.
Like most Web sites, this site automatically collects certain information and stores it in log files. This information includes internet protocol (“IP”) addresses, browser types, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access and clickstream data. When you visit the Site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration of time spent on the Site pages you viewed. If you arrive at the site by clicking on a paid advertisement or link in an e-mail, the server will capture information that tracks your visit from that link. If you arrive at the site by clicking on a non-paid source, such as a search engine result or a link on another Web site, the server may capture information that locates your visit from that source, to the extent possible. Dr. Sandra Garcia uses this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about Dr. Sandra Garcia’s users as a whole.
How can you update or change your information?
We want your personal information to be accurate and up to date. You can update your personal information, such as billing address and other information, by logging in to your account. Once you are logged into your account, you can update or change your account information by accessing the My Account link at the top of every page. The system will prompt you for your password. Your password should be a combination of letters and numbers to ensure the highest form of online security. Please keep your password in a safe place and do not tell it to anyone. You can update or change your personal information after logging in.
Use of Cookies
A cookie is a unique alphanumeric identifier used by websites to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus, so their use does not present a threat; however, third-party sites may have access to cookies on your machine depending on your browser settings. We use cookies to recognize you when you return to our website and to keep information you have placed on our website, such as your shopping cart, accurate. If you have items in your shopping cart, leave our site and return, cookies will keep your items in your shopping cart. You can still change or delete them. Cookies keep your information so you don’t have to start all over again. Please note that you may
certain important features of the site, such as the shopping cart, may not function properly if cookies are not enabled.
When we disclose your information
To help Dr. Sandra Garcia provide superior service to her clients, your information may be shared with legal entities related to Dr. Sandra Garcia who will protect it in accordance with this Privacy Policy. Dr. Sandra Garcia may make certain personal information about you available to Associates with whom Dr. Sandra Garcia has a strategic relationship or who perform work for Dr. Sandra Garcia to provide products and services to you on Dr. Sandra Garcia’s behalf; these Associates may assist Dr. Sandra Garcia in processing information, executing customer orders, delivering products to you, managing and improving your experience, providing customer service, or conducting customer satisfaction research or surveys. These Contributors are also obligated to protect your personal information in accordance with this Privacy Policy. Without such information being made available, it would be difficult for you to purchase Dr. Sandra Garcia products, have such products delivered and installed, receive customer service, provide Dr. Sandra Garcia with feedback to improve its products and services, or access the services and other services and content on the Site.
On occasion, Dr. Sandra Garcia may be required by law or litigation to disclose your personal information. Dr. Sandra Garcia may also disclose information about you if she determines that such disclosure is necessary for national security, law enforcement or other matters of public importance.
Dr. Sandra Garcia may disclose information it collects to third parties; in such cases, the information is provided to enable such third party to provide services to Dr. Sandra Garcia; provided that such third party has agreed to use at least the same level of privacy protection as that described in this Privacy Policy. In addition, you are permitted to use the information solely for the purpose of providing services to Dr. Sandra Garcia; as part of our standard marketing practices, we may share your name, mailing address, and purchase summary information with our affiliates.
Links to Third Party Web Sites
Dr. Sandra Garcia may provide links to third party websites for your convenience and information. The privacy practices of such sites may differ from our practices and are not controlled or covered by this Privacy Policy. Dr. Sandra Garcia makes no representations whatsoever about third party websites. Dr. Sandra Garcia encourages you to review the privacy policy of any third party site before entering any personal data.
